1. Infrastructure upgrade

   Due to the influx of new merchants onto the platform, there has been some syncing from when an order is received to when new order email notifications are sent to vendors. This issue is now resolved and designed to scale as the platform grows. You can also expect to see improved speeds when using the platform.

2. Data Accuracy

   The team has been on a hunt to nail down any edge cases in the system to improve reliability and data accuracy. This is an ongoing endeavor that the team is taking very seriously and will continue to see improvements.

Learning

Last month, we rolled out OneClick login to help mitigate any ongoing merchant/vendor log-in issues that might exist on the platform. However, we soon realized that this wasn't working well for us based on the incoming support requests from both vendors and merchants and we quickly decided to revert to the old system and went back to the drawing board to start over.

The process has been painful but it was something that had to be done. We have learned to keep things simple and have made significant improvements to the new and upcoming log-in system which will be rolled out later this month. There will be no changes or actions required from your end. The new system should just work out of the box.