Changelog

✨ New Features

1. Required Product Form Fields

You can now choose which product fields your vendors must fill in before saving. This includes description, images, price, SKU, barcode, inventory, weight, and more.

This gives you full control over product data quality across your marketplace. No more chasing vendors to complete missing information.

Head to Settings → Products → Metafields to set it up.

2. Order Notes Visibility Control

A new toggle in Advanced Visibility Control lets you show or hide order notes from your vendor portal and packing slips.

When you have order notes that are only relevant to your internal team, simply toggle them off. Vendors won’t see them, and your pages load faster too.

🛠️ Improvements

• Zebra Barcode Printing - Barcode labels now print crisper and more legible on Zebra thermal printers, with improved text sizing across label formats.

• Multi-Language CSV Exports - Exported CSV files now display special characters correctly in Excel and Google Sheets. Great for stores with product names or vendor details in languages like Vietnamese, Chinese, Arabic, and more.

• Automated Reporting Delivery Retry - If a scheduled vendor report fails to send, the system now automatically detects it and resends the next day.

• Security: Vendor signup forms now include stronger protection against automated bot registrations.

✨ New Features

Introducing: Shopify POS Widget for PuppetVendors

You can now create custom sales in Shopify POS and assign commissions to vendors at checkout. No manual work. No clean up later.

What this means:

• Commissions are tracked at the point of sale

• No spreadsheets or post-sale fixes

• Accurate payouts every time

Built for:

• Consignment stores

• Antique malls

• Multi-vendor retail spaces

📘 Setup guide: https://help.puppetvendors.com/en/article/how-to-activate-and-use-puppetvendors-custom-sale-shopify-pos-widget-62wp8m/

🛠️ Improvements

🏷️ Improved Barcode Generation

We upgraded barcode tools to support real retail use.

• Faster label creation

• Better scanning reliability

• Works well for high-volume stores

🌍 Improved International Shipping (Shippo)

We improved support for international shipping through Shippo.

• More reliable rate calculation

• Better handling of cross-border shipments

• Smoother experience for global stores

✅ Easier Payout Item Selection

Selecting payout items is now simpler.

• Use checkboxes to select items quickly

• Reduce manual errors

• Faster payout workflows

Shipping and Refunds Policy in the vendor banner

Vendors can now display their own return and shipping policies directly in your storefront — detailing timeframes, costs, damage procedures, etc. This helps ensure transparency with customers and lets vendors set expectations. Store owners are encouraged to check vendor policies for consistency with overlapping store policy to avoid conflicts.

How it helps merchants

• Greater transparency gains more customer trust

• Gives clarity to customers as clear policies help avoid misunderstandings, returns and disputes

• Better policy alignment

• Improved shopper experience

• Merchants can also set up the standard naming convention directly within Shopify

To learn more about how to set this up, please click here for the help document:

Verify white-label domain set-up

Verification ensures that your domain points correctly and loads securely.

To ensure everything is connected correctly alongside your white-label feature, you’ll need to verify your custom domain within the platform. Verification confirms that your DNS records are properly set and that your domain is secure, preventing issues such as broken links, login errors, or SSL problems.

Required Metafields and re-arrangement

We’ve enhanced the Product Metafields configuration to give merchants greater control and flexibility. You can now define which metafields are visible and required at the product level. Additionally, metafield ordering has been optimized—fields can now be rearranged via drag-and-drop, allowing for faster customization.

Here is the link to learn more about Product Metafields.

Improvements and Bug Fixes

Mandatory fields - allows full control for merchants over product form fields
Improvement to visibility control settings documents download
Improvements to product approval processes that allows for larger number of approvals at the same time
Digital products delivery improvements via theme extensions - Customer download link are now on both ‘Thank you’ and ‘Order Status’ pages

✨ New Feature: Vendor Subscriptions

Charge your vendors a monthly subscription fee to sell on your marketplace - fully no-code and natively integrated with Stripe.

What's new:

• Create subscription plans with custom pricing tiers (e.g. Starter, Pro, Enterprise). Create upto 5 plans.

• Set different commission rates per plan

• Control catalog growth with product upload limits per tier

• Automatic billing through Stripe - no manual invoicing

• Vendors self-serve their subscription from the vendor portal

Why it matters:

Subscriptions give you stable, recurring revenue independent of sales volume. Early-stage marketplaces can monetize from day one instead of relying solely on commissions. Established marketplaces get better vendor tiering and predictable income.

How to get started:

Enable vendor subscriptions from your PuppetVendors dashboard under Settings or reach out to support to get activated.

✨ New Feature: AI-Powered Product Descriptions. 50 Descriptions free!

Creating compelling product listings just got 25% faster.

We’re excited to introduce AI Product Descriptions — a game-changing feature that helps your vendors and team generate polished, persuasive product copy in seconds.

🧠 Just click “Generate with AI” and let our AI do the creative heavy lifting.

🛍️ Each description is tailored to highlight the product’s value, tone, and appeal — instantly.

🚀 Say goodbye to blank text boxes and hello to faster product launches.

Whether you’re adding new SKUs or onboarding multiple vendors, this update makes the product creation workflow smoother, faster, and more professional than ever.

Elevate your listings. Engage your customers. Let AI do the writing.

Other Improvements

1. Prevent duplicate vendor account requests

2. Discounts and Tax engines — greater control for you

3. CSV exports for vendor report now consider visibility control settings

4. More robust bulk product approval and publishing processes

5. Vendors now have more control over confirming orders via order cancellations

6. Additional security to prevent spam on signup pages - reach out to activate

7. Support for the Vietnamese language
   

Vendors in Vacation mode

What it does

• Set availability easily
  Vendors can activate Vacation Mode when they need time off, ensuring no new orders come in during their break.

• Auto-hide listings
  Products are put to Draft mode instantly once turned on, preventing accidental sales.

• Quick restoration
  Listings reappear as soon as vendors return, with no manual setup required.

• Hands-off process
  Removes the need for you or the vendors to toggle products one by one, minimizing errors.

How this helps you

• Protects customer experience by avoiding delays or cancellations.

• Saves you time since there’s no action required directly on your end.

• Builds trust through a consistent, reliable storefront.

• Keeps your vendors engaged by giving them flexibility without added stress.

The steps to set it up and other information related to this feature can be found here.

(BETA) Fulfillments tab enhancement - updated filters and search box field

Reach out via support to get access.

We’ve upgraded the Fulfillments tab to give you and your vendors sharper tools for order management.

Key Improvements

• Statistics counters
  Quick, at-a-glance view of order volumes for better tracking and monitoring.

• Search by Order ID
  Locate orders instantly without scrolling or guesswork.

• Categorized status tabs
  Orders are grouped by status for clear visibility and faster action.

How it helps you and your vendors

• Saves time with faster searches and better navigation.

• Improves accuracy by reducing missed or unprocessed orders.

• Boosts efficiency for both you and your vendors when managing multiple transactions.

• Delivers clarity with organized, easy-to-read status updates.

Auto-Approve Vendor Accounts

This feature allows you to automatically approve vendor or seller accounts when they fill out the sign-up form — no manual review needed.

What to expect:

• Instant onboarding
  As soon as a vendor fills out the signup form, their account becomes active automatically—fast access with zero delays.

• Simplified admin workflow
  Removes the need for manual approval steps; saves time on reviewing and approving each request.

• Customizable signup page
  Vendors can apply via a sign-up form that makes the opt-in for auto-approval clear and user-friendly.

This provides you, as merchants:

• Faster growth opportunities with minimal intervention

• Less administrative burden

• Better vendor experience with scalable and automated onboarding

This help document illustrates how to set it up in detail.

🎥 Variant Media Support — Now with Images and Video

Your product pages just got a visual upgrade. We now support:

• Variant-level image selection – Let vendors visually differentiate sizes, colors, or styles

• Product video uploads – Showcase items in motion, explain features, or build trust with demo videos

This enhancement helps your sellers create richer, more professional listings that convert better—especially for high-consideration or visually complex products.

📊 Bulk Upload Product-Specific Commissions

Admin life just got easier. You can now set commission rates per product using a simple CSV upload with drag-and-drop support—no more one-by-one updates or over-complicated workarounds.

Perfect for:

• Special items with unique commission arrangements

• Seasonal adjustments

• Quickly onboarding large vendor catalogs

This keeps your margins in check and admin workflows streamlined.

⚙️ Commission Rules by Product Type

Set it and forget it. You can now define commission rates based on Shopify product types—and they’ll automatically apply as vendors add or update their listings.

Why this matters:

• Save time setting rates across large catalogs

• Ensure consistency in commission logic

• Reduce human error and edge-case overrides

Whether it’s “Accessories at 10%” or “Electronics at 15%,” your payout engine just got a lot smarter.

🔍 Smarter Product Search with SKU & Barcode Matching

Find the right product faster—now with support for:

• SKU-based search

• Barcode-based search

• Partial match detection

Whether you’re bulk-assigning commissions or a vendor is managing inventory, this makes navigation lightning-fast and typo-tolerant.

🚚 Real-Time Shipping Rates + Label Generation (via Shippo & ShipStation) - BETA

Let your vendors print and fulfill orders directly—faster and more reliably.

Now live in BETA:

• Live shipping rates from Shippo and ShipStation

• One-click shipping label generation

• Auto-sync with Shopify’s fulfillment status

• Flexible account setup: Merchants can use their shipping accounts or allow vendors to use theirs

• Support for over 100+ carriers worldwide, including major players like DHL, FedEx, UPS, USPS, Canada Post, Australia Post, plus a wide range of regional and international providers

Empower vendors to self-serve while maintaining fulfillment flow visibility across your marketplace.

Help Documents

• Getting started with real-time rates and activation

• Get started with Shippo

• Get started with ShipStation

We’ve been hard at work bringing you some powerful new features designed to help you run your multi-vendor marketplace more efficiently. Whether you’re managing physical goods, digital products, or running a consignment store, these updates are here to make things smoother, faster, and more intuitive for both you and your sellers. Let’s jump in!

📦 Package Dimensions

Shipping just got a whole lot easier. You and your vendors can now set pre-determined package dimensions for each product. This helps streamline shipping label generation and reduces manual entry errors—especially handy when fulfilling a high volume of orders. Product weight are also auto-populated along with your store’s default weight unit.

🏠 Address Manager

Say hello to smarter shipping! Our new address manager helps ensure accurate delivery with:

• Built-in address validation

• Auto-complete for faster entry

• Support for multiple “ship-from” addresses
  Whether managing a distributed vendor base or having consignment locations, this feature covers you.

💬 Realtime Chat
Communicate better, faster. Our new chat feature brings real-time messaging between:

• You and your sellers

• Potential customers and vendors
  Say goodbye to lost emails and slow follow-ups. Use chat to give product feedback, clarify order details, or even talk payouts—all in one centralized place.

🚚 Shipping Profile-Based Calculation
Now you can take full advantage of Shopify’s split shipping system. Assign shipping rates to groups of products based on vendor profiles, eliminating over- or under-charging customers. It’s a smarter way to reflect your sellers’ real shipping costs.