📨 Digital Products: Better File Management, Delivery & Reliability

We've made a series of improvements to how digital products work in PuppetVendors, from file management to delivery reliability.

Better File Management for Vendors

• Preview and Download Files

  Vendors can now click on any uploaded digital file to view or download it directly from the product form. No more guessing whether the right file was uploaded.

• Upload Progress

  Uploading digital files now shows a dedicated progress panel with the file name, a progress bar with a percentage, and a cancel button. When uploading multiple files at once, each file shows its own status so vendors always know exactly where things stand.

• Cleaner Product Forms

  The digital files section now only appears on products that are marked as digital. If you're selling physical products, the form stays clean and simple with no unnecessary sections getting in the way.

Mixed Orders: Physical and Digital in One Cart

Customers can place a single order that includes both physical and digital products. Physical items follow your normal fulfillment process, while digital files are delivered automatically. No workarounds needed, no separate checkouts.

Download Tracking for Merchants

You can now see exactly who downloaded what and when. A new download tracking section shows the customer email, order number, file name, and download time for every digital file. This gives you full visibility into how your digital products are being accessed after purchase.

More Reliable Delivery

We've improved digital product delivery to work more consistently across all store configurations. Your customers will receive their digital files reliably, every time.

File downloads are also more dependable, with improvements that prevent rare cases where download links could stop working after a product update.

These updates are live now. No action needed on your end. If you sell digital products, your vendors and customers are already benefiting from these improvements.