Changelog

We’ve been hard at work bringing you some powerful new features designed to help you run your multi-vendor marketplace more efficiently. Whether you’re managing physical goods, digital products, or running a consignment store, these updates are here to make things smoother, faster, and more intuitive for both you and your sellers. Let’s jump in!

📦 Package Dimensions

Shipping just got a whole lot easier. You and your vendors can now set pre-determined package dimensions for each product. This helps streamline shipping label generation and reduces manual entry errors—especially handy when fulfilling a high volume of orders. Product weight are also auto-populated along with your store’s default weight unit.

🏠 Address Manager

Say hello to smarter shipping! Our new address manager helps ensure accurate delivery with:

• Built-in address validation

• Auto-complete for faster entry

• Support for multiple “ship-from” addresses
  Whether managing a distributed vendor base or having consignment locations, this feature covers you.

💬 Realtime Chat
Communicate better, faster. Our new chat feature brings real-time messaging between:

• You and your sellers

• Potential customers and vendors
  Say goodbye to lost emails and slow follow-ups. Use chat to give product feedback, clarify order details, or even talk payouts—all in one centralized place.

🚚 Shipping Profile-Based Calculation
Now you can take full advantage of Shopify’s split shipping system. Assign shipping rates to groups of products based on vendor profiles, eliminating over- or under-charging customers. It’s a smarter way to reflect your sellers’ real shipping costs.

It’s been a busy couple of months, and we're excited to share all the powerful updates we've been working on. From enhanced vendor management to improved payout options, these changes are designed to make managing your business smoother than ever. Let's dive in!

🔒 Mandatory signup fields

The built-in sign up form didn’t previously have the ability to set required fields which could cause issues when it came to approving vendor accounts and maintaining a uniform vendor CRM data set. This fixes that and your vendors are required to complete these fields when signing up.

📦 Bulk product upload via CSV - Now available to all merchants with products add-on

Managing large inventories is easier than ever with our new CSV Upload and Update capability. Vendors with Create or Update permissions can now seamlessly import bulk product data via CSV files.

Comprehensive Validation Checks: Our system automatically verifies data accuracy and compatibility during uploads to ensure all imported data is error-free and ready to use.

This powerful feature streamlines data entry and saves valuable time for your vendors.

❌ Remove single variant option

Just like Shopify, you can now remove individual product variants. For example, if you offer a shirt in Blue / S, Blue / M, and Blue / L, you can now remove just the "Blue / M" variant without impacting the others. This gives you greater control over your product listings.

🚚 Support for Partial Fulfill

You can now fulfill items of an order by quantity which was previously not possible.

🖨️ [Beta] Printing barcodes - Currently only available to merchants (coming soon for vendors)

Our new barcode printing feature simplifies inventory management and product tracking. An ongoing list and additions of labels available. You can also reach out to support to request for more options as you need.

✅ Print barcodes directly from the merchant or vendor portal. ✅ Supports popular options like Dymo, Zebra printers, and Avery print-at-home templates. ✅ Contact support to request additional label formats tailored to your needs.

This feature is perfect for consignors and vendors who need to manage inventory more efficiently.

💰 Connect to existing Stripe account

Your vendors can now link their existing Stripe accounts to receive payouts directly. No need to create new Stripe accounts—just connect and start receiving earnings effortlessly.

📄 Periodic PDF statements in Automated reporting

Previously available only as CSV files, automated reporting now includes PDF statements. This makes it easier to present clear, professional payout records to vendors and partners.

🔍 Improved Search for Users and Vendors

Our enhanced search capabilities now deliver faster, more accurate results when locating specific users or vendors. This improvement streamlines your workflow and helps you find key data with ease.

🚀 New Features

1. Webhooks and Zapier Integration - Automate Your Marketplace Workflows!

   We're excited to announce that PuppetVendors now integrates with Zapier, allowing seamless connections with over 5,000+ apps to automate repetitive tasks. Connect your app to various tools without any code!

   Use Cases:

   • Get Notified Instantly: Send order and vendor status updates to Slack or Telegram or Whatsapp to stay informed in real-time.

   • Accounting Simplified: Automatically send sales and order data to accounting platforms like Xero, FreshBooks, or QuickBooks.

   • CRM Syncing: Keep customer and vendor data in sync with CRMs like HubSpot or Attio to improve customer relationship management and follow-up processes.

→ Reach out to support for early access. Available to Enterprise customers only.

2. Vendor Impersonation for Effortless Dashboard Access (Available to customers on all plans)

How to log in as a vendor

You can now access any vendor's dashboard directly without creating a separate vendor account. This feature is a game-changer, enabling admins to streamline operations and assist vendors with greater ease and efficiency.

💡 Key Benefits:

• Quick Access: No need to create or log in to a different vendor account—simply “impersonate” a vendor with one click.

• Seamless Troubleshooting: View exactly what vendors see, helping you to address issues or provide guidance faster.

• Enhanced Efficiency: Save time by bypassing additional login steps, leading to a smoother operational flow for admins.

Available now. You must create an Admin account before logging in as a vendor.

🛠️ Improvements

With the upcoming Black Friday Cyber Monday sale, the team is putting in significant work to improve the infrastructure and stability of the platform scales with you during the BFCM sale period.